SECURITY & MEMBER CHOICE

Health data privacy
and security.

Give the right people the right access. Keep members in control of sharing, and keep your team accountable for how records are used.

See the safeguards
Example branded portal with fictional demonstration records
Member app showing fictional health records
Shared by choice.Access follows each member’s permissions.
Example branding · Fictional records

TRUST, BY DESIGN

Access controls,
privacy and compliance.

Clear access controls and member choice belong at the center of the experience. Our launch requirements also include HIPAA compliance and a SOC 2 examination.

Talk through your security requirements

HIPAA compliance

Launch requirement · verification pending

Agreements, safeguards and operating practices require verification before the product launches.

SOC 2

Planned launch requirement

Independent examination pending. Report type and scope will follow the completed audit.

Multi-factor access

Implemented for staff and administration

Two-step verification protects care workspaces and brand administration.

Controlled sharing

Implemented in the portal

Member sharing choices, assigned access and security events support clear accountability.

A FEW THINGS TO KNOW

Frequently asked questions

Start here, then talk through the details with our team.

How do you handle security and compliance?

The portal implements staff MFA, assigned access, member sharing controls and security events. HIPAA compliance and a SOC 2 examination are launch requirements with verification still pending. We will provide the applicable agreements and verified scope as they become available.

Do members have to share everything with their care team?

No. Members control the categories of information they share. Staff access also depends on organization membership and care-team assignments. Brand administration does not automatically grant access to member health records.

Example branded portal with fictional demonstration records
Member app showing fictional health records

YOUR TEAM. YOUR MEMBERS. YOUR BRAND.

Build your branded
health app and portal.

A daily companion for members. A clearer view for staff. An experience that belongs to your practice.

Let’s talk about your platform

WELCOME BACK

Find your workspace.

Enter the organization code your team gave you. You’ll continue to your branded portal.

Your existing direct portal link still works.

A closer look

Example branding and fictional records.